Upgraded Online Dispute Resolution (ODR) system from 1.0 to 2.0.
Visualized neighborhood facility and utilization data using NI Lab’s style guide and D3 visualization library.
UX Director who led a team of 8 and facilitated corporate-wide digital transformation in the field of Web & Social Media Analytics.
UX Manager who led a team of 4 and launched brand new digital media product.
Developed multi-channel digital strategy for Manulife.
Responsible for information architecture and user interface design at Zune.net.
