Upgraded Online Dispute Resolution (ODR) system from 1.0 to 2.0.
Delivered a templated-based, modular design system that was scalable and reusable in the future.
Mobile onboarding flow with ID scanning and verification.
Visualized neighborhood facility and utilization data using NI Lab’s style guide and D3 visualization library.
Created a website for HKU to educate the general public about the rule of law.
UX Director who led a team of 8 and facilitated corporate-wide digital transformation in the field of Web & Social Media Analytics.
UX Manager who led a team of 4 and launched brand new digital media product.
Redesigned Cathay Pacific’s Latest Offers and Fanfares using responsive, reusable components.
Developed multi-channel digital strategy for Manulife.
Conducted in-depth user interviews with high-net-worth individuals (HNWI) in Singapore and Hong Kong.
Various recognitions over the years.
Responsible for information architecture and user interface design at Zune.net.
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